Customer Testimonials

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DealerRater Nov 6, 2024

Service for my cross sport at Mastria VW, was performed exceptionally, including a recall which they performed as well, the service agent Dylan was knowledgeable, courteous, respectful, and a pleasure to work with, I am glad I use Mastria VW in Raynham,MA for my service

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DealerRater Nov 4, 2024

This dealership is great.Our sales person Joshua was very easy and pleasant to deal with,I would recommend buying a vehicle from them.

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DealerRater Oct 27, 2024

The dealer Joshua was very helpful and kind and Mark in the finance department was very professional and courteous and I had an excellent experience with both of them.

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DealerRater Oct 27, 2024

Bought a car from Derek in sales, he was great to work with and super nice. His manager Mike was also great , and very understanding of my goal when purchasing. Mark finance nailed it.

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DealerRater Oct 23, 2024

Derek Welch was a great help with my purchase of a Land Rover Evoque. He was very informative and great to work with. The next time I am looking for a vechile i will ask for Derek. 5 stars

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DealerRater Oct 11, 2024

Very happy with my purchase. Derek in the sales department and Mark in the finance department were both great to work with!!

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DealerRater Oct 6, 2024

Very happy with the purchase of my vehicle. Sales was not pushy. My salesperson Josh was very knowledgeable about the vehicles and which one would be right for me. Everyone was polite and helpful. I will definitely be going back to Mastria Volkswagen.

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DealerRater Oct 1, 2024

I had my vw jetta serviced. Everyone was so nice. The waiting room was very comfortable and clean I had a cappuccino and watched TV while waiting for my vehicle. Danny kept me posted on the services performed and when my car would be ready. Excellent job!!

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DealerRater Oct 1, 2024

Everyone was fantastic! My Salesperson Ed was very knowledgeable & took the time to show me the features of my new Atlas. Mark the service manager was also very nice. I will suggest this dealership to my friends.

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DealerRater Oct 1, 2024

Very nice people very helpful. They found a perfect car in my price range and I love it.

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DealerRater Oct 1, 2024

Had a great experience with Josh purchasing my new car, No pressure and answered all of my questions! Mark in finance was great also and handled my financing effectively! Highly recommend

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DealerRater Sep 29, 2024

Derek at Mastria VW made my first time buying a car feel seamless . I highly recommend this dealership and will definitely be going back in the future.

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DealerRater Sep 29, 2024

Ed was an awesome sales man. Not pushy or aggressive to care of everything I needed an went out of his way to make sure I could get the car I wanted.

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DealerRater Sep 27, 2024

Service was done efficiently along with the recall. Would have been nice if the told me when I called to ask about dropping my car off the night prior that they locked the gates after a certain time, tried to drop keys the night before and could get on the lot.

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DealerRater Sep 27, 2024

Ed was outstanding. Volkswagen is lucky to have him. He was able to walk me through the tech package of my new Atlas. Great customer service. 🙂

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DealerRater Sep 24, 2024

My experience with Mastria Volkswagen specifically Derrick was 100/10. Derrick was patient, knowledgeable and friendly and I never felt pressured. I was ending a lease with Nissan and the experience with them was nothing compared to working with Derrick and the rest of the team over at Mastria Volkswagen in Raynham. I originally went to test drive the Tiguan, but ended up going with an Atlas Cross Sport. I have trouble making decisions & Derrick answered my millions of questions while at the dealership and throughout the process and I didn’t feel rushed to make a decision. They were even ...

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DealerRater Sep 21, 2024

I recently purchased a car from Mastria Volkswagen and I couldn't be happier with my experience. It was a pleasure to work with both Greg Wasden and Derek Welch. They were thorough and transparent, without being pushy. Derek spent a lot of time reviewing the features and benefits of the vehicle during the test drive. Greg did the same during the vehicle delivery. Both Derek and Greg were very patient with answering all of my questions. Derek even spent time finalizing the deal on his day off. The finance manager also explained everything very clearly, triple checking all terms ...

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DealerRater Sep 17, 2024

The team at Mastria Volkswagen is amazing! I worked with Luis who is extremely knowledgeable, not pushy and made me feel extremely comfortable. I felt heard with my needs and he was so kind and helpful through out! Mark in finance is the BEST in the business After having to search for a car after a total loss, Luis and the team at Mastria VW made it so easy!

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DealerRater Sep 17, 2024

Working with Derek was one of the easiest experiences I have had to date buying a vehicle. Not only was he accommodating and pleasant to work with, he made sure all of my questions were answered and took the time to follow up after the sale. I would recommend working with him for all of your car needs!

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DealerRater Sep 14, 2024

Josh was very helpful, answered all my silly questions and was very patient with me

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DealerRater Sep 13, 2024

Great experience. I had done a bunch of research on which car I wanted to buy and found one listed at Mastria. The car was rated as a great deal on multiple websites and substantially less than comparable cars at other dealerships. The transaction was simple and quick with no haggling, no pressure and just straightforward.

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DealerRater Sep 13, 2024

Derek and the whole Mastria staff were phenomenal. They understood what I wanted and did everything possible to make the car and deal work for me. Could not be happier! This is my 3rd VW and my family’s 2nd with Mastria VW. We will continue to give them our business in the years to come

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DealerRater Sep 1, 2024

Such a great experience at Mastria VW to purchase my Atlas. I worked with Josh, he was so knowledgeable and such a pleasure to work with. This has been the best car buying experience I’ve had and I would definitely recommend to friends and family

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DealerRater Aug 31, 2024

I had a wonderful experience shopping at Mastria Volkswagen and purchasing an ID.4. The entire process was seamless, thanks to the exceptional service provided by Josh. His friendly and knowledgeable approach made a significant difference, as he patiently answered all my questions and ensured I was fully informed about my new electric vehicle. I highly recommend Mastria Volkswagen to anyone in the market for a new car, and I’m especially grateful for Josh’s assistance throughout the process.

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DealerRater Aug 22, 2024

I purchased my last vehicle through Mastria VW and remembered how simple the process was. My wife went in and looked at a 2024 Atlas and fell in love with it. I went in today to with Joshua Zion who was excellent to work with! He sent me an email to get some of the "paperwork" completed to speed up the process before our appointment. Very comfortable. Very professional. I met Michael the General Manager as well and will highly recommend him and his sales team to anyone. Thank you for getting me exactly what I was looking for ...

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DealerRater Aug 21, 2024

Took my wife’s Taos in for routine service ( oil change, tire rotation, fluid top off) scheduling was quick and easy and they accommodated my needs would highly recommend you get your VW service here

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DealerRater Aug 15, 2024

I had been dragging my feet to trade in and shop for a new vehicle. Car shopping can feel so stressful. What wasn’t stressful was my experience at Mastria Volkswagen. Derek Welch was pleasant, knowledgeable, good listener, and professional. He was attentive to all my questions and even allowed me to do a side by side test drive with another Mastria brand. He arranged so I didn’t even have to go to the other car lot. What a genius. 10/10 Recommend. I’m so excited to be driving my new VWAtlas!

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DealerRater Aug 15, 2024

I highly recommend this dealership, everybody is extremely kind and accommodating. Ed and Mark were so helpful With getting me set up in my brand new Tiguan. Definitely recommend getting a new vehicle or a used vehicle from this dealership.

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DealerRater Aug 11, 2024

Greg was very helpful and friendly. Would definitely return to this location for my next purchase!

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DealerRater Aug 2, 2024

Danny in the service department always provides exceptional customer service throughout process. His consistent follow up amd follow through during your service is on point. Truly appreciate his upbeat personality and flexibility I'm working with you. Highly recommend to any VW person looking for that awesome experience.

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Google Jun 18, 2024

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Google Jun 17, 2024

Very professional sales staff. Josh was very helpful and responsive to our questions.

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Google Jun 17, 2024

Great fast service on time and explained to me.

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Google Jun 16, 2024

Thank you Derrick for being so patient with us! Great service was provided the moment we stepped in until we left!

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Google Jun 16, 2024

Josh was very helpful in finding a vehicle and helping through the process, sales was pushy and somewhat rude

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Google Jun 16, 2024

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Google Jun 15, 2024

After a long time searching, I found my PERFECT car at Mastria! The people were super friendly & accomodating. Also the whole process was quick & easy! Thanks for an enjoyable experience & the perfect car!

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Google Jun 15, 2024

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Google Jun 14, 2024

Purchasing a car from Mastria VW was a great experience from start to finish. Working with Derek and Mark in particular was awesome.

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DealerRater Jun 13, 2024

Great service Greg and Mark made the car buying process smooth. We had to register the vehicle in different state and their team helped make it happen.Purchasing with them was easy!

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Google Jun 12, 2024

I always have a great service experience at Mastria VW! The service team does a fantastic job of communicating and taking care of my vehicle’s needs.

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Google Jun 11, 2024

I recently purchased a new car, and I couldn't be happier with the service I received from Josh and Bob at Mastria Volkswagen. Despite it being past closing time, both Josh and Bob went above and beyond to ensure that my purchase was finalized smoothly. Mark, the finance manager, was also incredibly helpful. Their dedication and commitment to customer satisfaction truly impressed me. I highly recommend Mastria VW for anyone in the market for a new vehicle. Thank you for the exceptional service!

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Google Jun 11, 2024

Great VW service place.. fair pricing and on time service

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Google Jun 10, 2024

Greg and Mark helped us navigate buying a vehicle. They went out of their way to make the process easy!

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Google Jun 10, 2024

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Google Jun 9, 2024

Danny is Service Dept. provided exceptional customer service. It started from the moment I arrived in greeting me with a smile and walk through process. He checked in throughout in communicating what was taking place/actions needed as i waited. Upon completion of service he followed up in next steps, scheduled follow up and assisted in getting to know my atlas.

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Google Jun 6, 2024

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Google Jun 6, 2024

Very good dealer, Luís' grade 10 service!

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Google Jun 6, 2024

Ed Coppola & team are easy to work with on purchases and fast, reliable service work post-sale. If you want Volkswagen, this is the place to buy and service at.

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DealerRater Jun 4, 2024

Excellent service, Luis Reyes was really helpful in the entire process, good knowledge and good insights about different options

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Google Jun 4, 2024

I had a really good experience purchasing a used vehicle from Mastria Volkswagen, Raynham. The sales person I worked with was Derek and he did an amazing job making the process as easy as possible. They are far from pushy and do everything they can to answer all your questions and make it a comfortable process. I will definitely be going back in the future!

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Google Jun 3, 2024

Fast service, fair prices, nice waiting area, great that they wash and clean car after service.

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Google Jun 3, 2024

Had a great experience here for a new car purchase and trade in, Josh did a great job to make the process smooth and worry free. I would certainly recommend them in the future.

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Google Jun 2, 2024

I broke down on the highway and had to have it towed in to them. They took me in unannounced and they were very busy. Within 2 and a half hours I was on my way again. Side note, I live about 75 miles away and was just coming home from work. Their customer service was outstanding and prices for quick last minute service were very fair. If I know I will be in the area I will definitely bring it there for all service needs!

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Google Jun 2, 2024

I just had a fantastic experience with Luis at Mastria VW in Raynham. He was super friendly, not pushy at all, a great listener, and very knowledgeable. He made sure I had everything I was looking for in a new vehicle and the whole team took their time to make sure I was happy with my purchase. I drove a new Taos off the lot and I couldn’t be happier! Thanks Luis!

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DealerRater Jun 2, 2024

Great service. Greg made sure my new car was ready when I needed it and the experience was quick and easy.

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DealerRater Jun 2, 2024

In my search for a SUV and came across and ad for a car at Mastria. I called ahead to make sure it was available still. They confirmed and I made my wat to the dealership, as I walked into the lobby Derek Welch was already there waiting with the keys and dealer plate for me to test drive it. This was top notch service, he was absolutely great when it came to getting me on the road and testing the car exactly how I wanted. He was helpful in getting me all the answers I had to questions about ...

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DealerRater Jun 1, 2024

Derek Welch was amazing and made our experience super enjoyable! Highly recommend asking for him if you find yourself at this dealership.

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Google Jun 1, 2024

I’ve been coming to Mastria for service in my vehicle that I bought elsewhere for a couple of years. The experience with them has been so good they were the first stop when it came time to buy another vehicle. I went into this process expecting it to be long and drawn out, assuming the process would be the same I experienced elsewhere. Fortunately, I was wrong. Josh Zion was efficient, and really helped us just get the car we wanted at a fair price and on our way. Mark in financing was great and informative, and patient as ...

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Google Jun 1, 2024

Josh is very knowledge about the different models of cars and their features. He made buying a new vehicle quick and easy. There was no sales pressure just honestly wanting to help me pick out the right vehicle. Everyone at the dealership was polite and helpful. If you're in the market for a new vehicle, go see Josh.

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Google May 31, 2024

Top level work. friendly!!

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DealerRater May 31, 2024

Working with Greg Wasden couldn't have been more easier. He made buying my car seamless and straightforward with his professional and friendly demeanor. He was attentive and kept me informed throughout the entire process. I especially appreciated his no-nonsense approach. Great job Greg! Thanks

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Google May 31, 2024

Recently choose to test drive an buy a vehicle here after being recommended by a friend. Everyone I worked with directly was kind and courteous.

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DealerRater May 31, 2024

Derek did an absolute stellar job walking us through our purchase of a 2024 GTI. The whole staff was very patient and really lives up to their no-pressure approach. Their online staff was also responsive and helped quickly get me connected to the Sales Managers. Best car buying experience I've ever had - I would recommend them whole heartedly!

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Google May 31, 2024

Derek was a tremendous help when I came in with questions about my lease ending and what my next options were. He was patient, kind, and incredibly knowledgeable. I will certainly return to Derek and Mastria when it’s time for my next lease!

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Google May 31, 2024

Derek did an absolute stellar job walking us through our purchase of a 2024 GTI. The whole staff was very patient and really lives up to their no-pressure approach. Their online staff was also responsive and helped quickly get me connected to the Sales Managers. Best car buying experience I've ever had - I would recommend them whole heartedly!

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Google May 30, 2024

Quick and painless experience at mastria with Josh Z. Thanks for everything!!

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Google May 29, 2024

I work with VW Mastria for Service only. Service Team is always so helpful and treat their repeat customers with care. Thank you Alec and Megan for your professional and service.

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DealerRater May 28, 2024

Edward Cappola was incredibly helpful! He was patient in guiding me through my first car purchase. Incredibly charismatic and knowledgeable! It was a pleasure working with him.

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Google May 28, 2024

We purchased a 2024 VW Tiguan at Mastria VW. It was a very good experience. Our Client Advisor (Derek Welch) was the main reason we made the deal. He went above and beyond normal expectations answering or getting answers to all our questions.

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Google May 28, 2024

Great service at a great price. I like the no haggling approach. Makes it much easier. Thanks!

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DealerRater May 27, 2024

I’ve bought two cars from VW Mastria with Ed Capppola and each time has been a great experience. We won’t go anywhere else!

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Google May 27, 2024

5 stars for Josh Zion who was an amazing help to me yesterday! This weekend I took my first long trip in my new ID.4 and did not plan well. With 40 miles to go to get home, my battery was quickly running down (and I was not going to make it). I reached out to the nearest VW dealer for help -- and even though it was near closing time on a beautiful Sunday afternoon of a holiday weekend, Josh helped me charge my new car so I could get enough power to get home. He was kind, generous, and knowledgeable ...

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Google May 26, 2024

Friendly efficient service

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Google May 26, 2024

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Google May 25, 2024

Ed Cappola was incredibly helpful in assisting me in my first car purchase.

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Google May 25, 2024

I love my new ID 4 and I had a great experience working with Ed Cappola! I searched for months for an EV that fit my budget. I visited several other dealerships but none were as kind and helpful as VW MASTRIA. Instead of trying to sell me a particular vehicle Ed helped me find the right car that fit my wish list and my budget. When the first option I wanted didn’t work out he found another option that ended up being just right! It was refreshing and much appreciated to receive such outstanding customer service. I also want ...

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Google May 25, 2024

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Google May 25, 2024

We recently purchased an Atlas at Masteria VW. Josh was a big help in facilitating our purchase and transaction. Highly recommend.

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Google May 24, 2024

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Google May 24, 2024

I live in Plymouth and it is a bit of a drive to get to Mastria VW - but it is worth it ! I own three VWs and they have serviced two of them. They are very professional, customer friendly, and good communicators. I recommend them highly.

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Google May 23, 2024

Great experience. Derek , Mark, and Mike rock.

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Google May 23, 2024

Luis Reyes was a lot of help, patient, kind, and very good at what he does all though I didn’t buy a car his personality never changed very good guy and very good dealership. Will be back in the future.

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DealerRater May 22, 2024

Great dealership to work with. Derek was upfront and honest throughout the entire process. A pleasure to work with

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Google May 22, 2024

Josh is the gentleman that sold me my 2016 golf r. Josh made this whole experience fast, and easy. He was very friendly, and making sure that I was happy with the purchase, and the whole process of getting into my new car. If you are in the market, I highly recommend going to the dealership. Love the car thanks guys

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Google May 21, 2024

Fast smooth transaction Happy with the results.

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Google May 21, 2024

Good service

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Google May 21, 2024

Joshua makes the experience of buying a new car fun and even though some things are tough he gets you to the vehicle you like without being pushy. Ask for Josh before you even Walk in the door.

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Google May 20, 2024

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Google May 19, 2024

Luis our sales representative and Mark the finance manager were both great and made sure that we got everything we wanted. I really appreciated that Luis heard me when I told him I was only there for one specific car. Unlike most car salesmen he did not push me to any other car. He worked with us to make sure we left in what we wanted and we love our new car!!

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Google May 19, 2024

Amazing service Luis helped us and was spectacular

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Google May 18, 2024

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Google May 18, 2024

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Google May 18, 2024

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Google May 18, 2024

The service is always great!

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Google May 17, 2024

Josh was awesome to work with.

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Google May 17, 2024

Greg and Mark were great and very helpful!

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Google May 17, 2024

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Google May 14, 2024

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Google May 14, 2024

Always good service, would recommend


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