Customer Testimonials

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Google Jun 18, 2024

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Google Jun 17, 2024

Very professional sales staff. Josh was very helpful and responsive to our questions.

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Google Jun 17, 2024

Great fast service on time and explained to me.

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Google Jun 16, 2024

Thank you Derrick for being so patient with us! Great service was provided the moment we stepped in until we left!

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Google Jun 16, 2024

Josh was very helpful in finding a vehicle and helping through the process, sales was pushy and somewhat rude

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Google Jun 16, 2024

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Google Jun 15, 2024

After a long time searching, I found my PERFECT car at Mastria! The people were super friendly & accomodating. Also the whole process was quick & easy! Thanks for an enjoyable experience & the perfect car!

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Google Jun 15, 2024

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Google Jun 14, 2024

Purchasing a car from Mastria VW was a great experience from start to finish. Working with Derek and Mark in particular was awesome.

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DealerRater Jun 13, 2024

Great service Greg and Mark made the car buying process smooth. We had to register the vehicle in different state and their team helped make it happen.Purchasing with them was easy!

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Google Jun 12, 2024

I always have a great service experience at Mastria VW! The service team does a fantastic job of communicating and taking care of my vehicle’s needs.

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Google Jun 11, 2024

I recently purchased a new car, and I couldn't be happier with the service I received from Josh and Bob at Mastria Volkswagen. Despite it being past closing time, both Josh and Bob went above and beyond to ensure that my purchase was finalized smoothly. Mark, the finance manager, was also incredibly helpful. Their dedication and commitment to customer satisfaction truly impressed me. I highly recommend Mastria VW for anyone in the market for a new vehicle. Thank you for the exceptional service!

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Google Jun 11, 2024

Great VW service place.. fair pricing and on time service

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Google Jun 10, 2024

Greg and Mark helped us navigate buying a vehicle. They went out of their way to make the process easy!

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Google Jun 10, 2024

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Google Jun 9, 2024

Danny is Service Dept. provided exceptional customer service. It started from the moment I arrived in greeting me with a smile and walk through process. He checked in throughout in communicating what was taking place/actions needed as i waited. Upon completion of service he followed up in next steps, scheduled follow up and assisted in getting to know my atlas.

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Google Jun 6, 2024

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Google Jun 6, 2024

Very good dealer, Luís' grade 10 service!

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Google Jun 6, 2024

Ed Coppola & team are easy to work with on purchases and fast, reliable service work post-sale. If you want Volkswagen, this is the place to buy and service at.

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Google Jun 4, 2024

I had a really good experience purchasing a used vehicle from Mastria Volkswagen, Raynham. The sales person I worked with was Derek and he did an amazing job making the process as easy as possible. They are far from pushy and do everything they can to answer all your questions and make it a comfortable process. I will definitely be going back in the future!

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Google Jun 3, 2024

Fast service, fair prices, nice waiting area, great that they wash and clean car after service.

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Google Jun 3, 2024

Had a great experience here for a new car purchase and trade in, Josh did a great job to make the process smooth and worry free. I would certainly recommend them in the future.

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Google Jun 2, 2024

I broke down on the highway and had to have it towed in to them. They took me in unannounced and they were very busy. Within 2 and a half hours I was on my way again. Side note, I live about 75 miles away and was just coming home from work. Their customer service was outstanding and prices for quick last minute service were very fair. If I know I will be in the area I will definitely bring it there for all service needs!

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Google Jun 2, 2024

I just had a fantastic experience with Luis at Mastria VW in Raynham. He was super friendly, not pushy at all, a great listener, and very knowledgeable. He made sure I had everything I was looking for in a new vehicle and the whole team took their time to make sure I was happy with my purchase. I drove a new Taos off the lot and I couldn’t be happier! Thanks Luis!

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DealerRater Jun 2, 2024

Great service. Greg made sure my new car was ready when I needed it and the experience was quick and easy.

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DealerRater Jun 2, 2024

In my search for a SUV and came across and ad for a car at Mastria. I called ahead to make sure it was available still. They confirmed and I made my wat to the dealership, as I walked into the lobby Derek Welch was already there waiting with the keys and dealer plate for me to test drive it. This was top notch service, he was absolutely great when it came to getting me on the road and testing the car exactly how I wanted. He was helpful in getting me all the answers I had to questions about ...

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DealerRater Jun 1, 2024

Derek Welch was amazing and made our experience super enjoyable! Highly recommend asking for him if you find yourself at this dealership.

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Google Jun 1, 2024

I’ve been coming to Mastria for service in my vehicle that I bought elsewhere for a couple of years. The experience with them has been so good they were the first stop when it came time to buy another vehicle. I went into this process expecting it to be long and drawn out, assuming the process would be the same I experienced elsewhere. Fortunately, I was wrong. Josh Zion was efficient, and really helped us just get the car we wanted at a fair price and on our way. Mark in financing was great and informative, and patient as ...

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Google Jun 1, 2024

Josh is very knowledge about the different models of cars and their features. He made buying a new vehicle quick and easy. There was no sales pressure just honestly wanting to help me pick out the right vehicle. Everyone at the dealership was polite and helpful. If you're in the market for a new vehicle, go see Josh.

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Google May 31, 2024

Top level work. friendly!!

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DealerRater May 31, 2024

Working with Greg Wasden couldn't have been more easier. He made buying my car seamless and straightforward with his professional and friendly demeanor. He was attentive and kept me informed throughout the entire process. I especially appreciated his no-nonsense approach. Great job Greg! Thanks

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DealerRater May 31, 2024

Recently choose to test drive an buy a vehicle here after being recommended by a friend. Everyone I worked with directly was kind and courteous.

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Google May 31, 2024

Recently choose to test drive an buy a vehicle here after being recommended by a friend. Everyone I worked with directly was kind and courteous.

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DealerRater May 31, 2024

Derek did an absolute stellar job walking us through our purchase of a 2024 GTI. The whole staff was very patient and really lives up to their no-pressure approach. Their online staff was also responsive and helped quickly get me connected to the Sales Managers. Best car buying experience I've ever had - I would recommend them whole heartedly!

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Google May 31, 2024

Derek was a tremendous help when I came in with questions about my lease ending and what my next options were. He was patient, kind, and incredibly knowledgeable. I will certainly return to Derek and Mastria when it’s time for my next lease!

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Google May 31, 2024

Derek did an absolute stellar job walking us through our purchase of a 2024 GTI. The whole staff was very patient and really lives up to their no-pressure approach. Their online staff was also responsive and helped quickly get me connected to the Sales Managers. Best car buying experience I've ever had - I would recommend them whole heartedly!

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Google May 30, 2024

Quick and painless experience at mastria with Josh Z. Thanks for everything!!

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Google May 29, 2024

I work with VW Mastria for Service only. Service Team is always so helpful and treat their repeat customers with care. Thank you Alec and Megan for your professional and service.

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DealerRater May 28, 2024

Edward Cappola was incredibly helpful! He was patient in guiding me through my first car purchase. Incredibly charismatic and knowledgeable! It was a pleasure working with him.

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Google May 28, 2024

We purchased a 2024 VW Tiguan at Mastria VW. It was a very good experience. Our Client Advisor (Derek Welch) was the main reason we made the deal. He went above and beyond normal expectations answering or getting answers to all our questions.

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Google May 28, 2024

Great service at a great price. I like the no haggling approach. Makes it much easier. Thanks!

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DealerRater May 27, 2024

I’ve bought two cars from VW Mastria with Ed Capppola and each time has been a great experience. We won’t go anywhere else!

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Google May 27, 2024

5 stars for Josh Zion who was an amazing help to me yesterday! This weekend I took my first long trip in my new ID.4 and did not plan well. With 40 miles to go to get home, my battery was quickly running down (and I was not going to make it). I reached out to the nearest VW dealer for help -- and even though it was near closing time on a beautiful Sunday afternoon of a holiday weekend, Josh helped me charge my new car so I could get enough power to get home. He was kind, generous, and knowledgeable ...

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Google May 26, 2024

Friendly efficient service

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Google May 26, 2024

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Google May 25, 2024

Ed Cappola was incredibly helpful in assisting me in my first car purchase.

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Google May 25, 2024

I love my new ID 4 and I had a great experience working with Ed Cappola! I searched for months for an EV that fit my budget. I visited several other dealerships but none were as kind and helpful as VW MASTRIA. Instead of trying to sell me a particular vehicle Ed helped me find the right car that fit my wish list and my budget. When the first option I wanted didn’t work out he found another option that ended up being just right! It was refreshing and much appreciated to receive such outstanding customer service. I also want ...

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Google May 25, 2024

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Google May 25, 2024

We recently purchased an Atlas at Masteria VW. Josh was a big help in facilitating our purchase and transaction. Highly recommend.

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Google May 24, 2024

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Google May 24, 2024

I live in Plymouth and it is a bit of a drive to get to Mastria VW - but it is worth it ! I own three VWs and they have serviced two of them. They are very professional, customer friendly, and good communicators. I recommend them highly.

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Google May 23, 2024

Great experience. Derek , Mark, and Mike rock.

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Google May 23, 2024

Luis Reyes was a lot of help, patient, kind, and very good at what he does all though I didn’t buy a car his personality never changed very good guy and very good dealership. Will be back in the future.

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DealerRater May 22, 2024

Great dealership to work with. Derek was upfront and honest throughout the entire process. A pleasure to work with

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Google May 22, 2024

Josh is the gentleman that sold me my 2016 golf r. Josh made this whole experience fast, and easy. He was very friendly, and making sure that I was happy with the purchase, and the whole process of getting into my new car. If you are in the market, I highly recommend going to the dealership. Love the car thanks guys

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Google May 21, 2024

Fast smooth transaction Happy with the results.

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Google May 21, 2024

Good service

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Google May 21, 2024

Joshua makes the experience of buying a new car fun and even though some things are tough he gets you to the vehicle you like without being pushy. Ask for Josh before you even Walk in the door.

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Google May 20, 2024

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Google May 19, 2024

Luis our sales representative and Mark the finance manager were both great and made sure that we got everything we wanted. I really appreciated that Luis heard me when I told him I was only there for one specific car. Unlike most car salesmen he did not push me to any other car. He worked with us to make sure we left in what we wanted and we love our new car!!

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Google May 19, 2024

Amazing service Luis helped us and was spectacular

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Google May 18, 2024

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Google May 18, 2024

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Google May 18, 2024

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Google May 18, 2024

The service is always great!

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Google May 17, 2024

Josh was awesome to work with.

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Google May 17, 2024

Greg and Mark were great and very helpful!

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Google May 17, 2024

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Google May 14, 2024

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Google May 14, 2024

Always good service, would recommend

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Google May 14, 2024

Just bought 2 Jettas from Ed Cappola at Mastria Volkswagen In Raynham, love the cars, one for myself and one for my husband. He made the process of looking for and finding exactly what we wanted easy. It was a pleasure.

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Google May 13, 2024

Derek Welch really prioritized helping me secure my dream car! I felt supported and heard through out the entire process

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Google May 13, 2024

Excellent, speedy and courteous service!

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Google May 13, 2024

Josh Zion helped me with the purchase of my brand new Volkswagen Atlas peak edition and was wonderful! He made sure I Loved the vehicle and was comfortable with it as well as thoroughly going over All of its functions and features. He was wonderful with explaining and showing me all of the new technology and how to use it. He really went above and beyond to make sure I was happy. I would highly recommend him if you're in the market for a new car.

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Google May 11, 2024

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Google May 10, 2024

Ed Cappola was great no pressure on me and very Knowledgeable about my Audi. I had a great experience with the Mastria Team .

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Google May 9, 2024

Brought my Atlas in to the VEW dealership for an air bag recall and they did a great job fixing the problem

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Google May 9, 2024

Derik was very helpful & patient. No hard sales tactics.... just helpful and taking the time to answer my questions and help me find the right car. I highly recommend this dealership & Derik!

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Google May 8, 2024

Edward was incredible. Super kind and thorough, and has been awesome from beginning to end. I drove over an hour to get to this location and I am so glad I did!

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Google May 7, 2024

Very helpful staff, I will definitely be back in the future.

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Google May 7, 2024

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Google May 6, 2024

Shout out to Derrick at Mastria VW in Raynham, MA, he went above and beyond to help 2 senior ladies charge an electric rental car before we had to return it! Thank you, again!

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Google May 6, 2024

Luis and Mark were extremely good to work with. I've purchased many cars and my recent experience with Mastria Volkswagen may have been the easiest and most stress free process out of all of them. A huge thanks to both Luis and Mark for their help. Regards, S.Cardone

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DealerRater May 5, 2024

Greg was amazing! He and the staff were so kind. It was the best experience I’ve ever had at a dealership.

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Google May 4, 2024

I had a great experience at Mastria. Josh was amazing with me , very professional and very knowledgeable . The finance gentleman was very friendly like I was part of the VW Mastria even if I was there for a few hours. Amazing experience.

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Google May 3, 2024

Josh Zion was very kind helpful and made the process go by smoothly. I am very satisfied with my experience and the car looks great! Would definitely recommend mastria Volkswagen

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Google May 3, 2024

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Google May 2, 2024

Great service! Highly recommend!

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Google May 2, 2024

As a young woman, it’s hard to get shop alone. Worked with a lovely man named Ed! I didn’t have one car I was looking at, but I gave him a list of things I wanted and he found me some great options! He was kind, understood what I wanted and I didn’t feel pressure to look at cars, buy it or that if I didn’t sign that day I wouldn’t get it. I felt very comfortable when buying my car! I got it and it’s lovely, process was easy. Hit a snag with ...

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Google May 1, 2024

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Google May 1, 2024

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DealerRater May 1, 2024

Derek was great! Helped us ding the right vehicle and made the proses relatively easy.

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Google May 1, 2024

Derek was great! Helped us find the right vehicle and made the process relatively easy.

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Google May 1, 2024

Really appreciated the zero pressure approach by bothe the Mastria Volkswagen sales and financing staff. Very helpful and informative.

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Google May 1, 2024

Josh Zion Delivered excellent customer service and made the whole process easy breezy! I would recommend anyone looking for a car to go to him, thank you so much Josh ‼️

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Google May 1, 2024

Great service, fair rates for service, nice staff.

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Google May 1, 2024

I had a great experience! My salesman Greg was amazing and the finance process went smoothly. They valued my time from start to finish. I will definitely be back 🙌🏻

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DealerRater Apr 30, 2024

We had a great experience at Mastria Volkswagen of Raynham. We were looking for a high quality pre-owned SUV. We worked with sales associate Joshua Zion who was well informed about all available vehicles, including the one we ultimately purchased. Josh was attentive, knowledgeable, and made the process smooth from beginning to end. It was clear Josh wanted to make the experience as seamless as possible and we were grateful for that. Highly recommend for anyone looking for a stress-free car buying journey!

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Google Apr 30, 2024

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Google Apr 30, 2024


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